Rakwa USA, proudly owned and managed by New Media Focus Inc., is committed to promoting diversity, equity, and inclusion within our platform and the broader community we serve. Our Diversity Policy reflects our dedication to creating an environment where all Arab American businesses, users, and employees feel valued, respected, and supported, regardless of their background, identity, or beliefs.
Embracing Diversity
- Inclusive Representation: We strive to ensure that our platform represents the diverse tapestry of the Arab American community. This includes businesses owned by individuals from all walks of life, including different nationalities, ethnicities, genders, ages, religions, disabilities, and sexual orientations.
- Cultural Sensitivity: We are committed to cultural sensitivity and awareness, recognizing the rich variety within Arab cultures and traditions. Our content and listings are designed to celebrate this diversity and promote understanding and respect.
Equity and Access
- Equal Opportunities: Rakwa USA provides equal opportunities for all businesses to be featured on our platform. Our selection criteria are transparent and based solely on the relevance and quality of the services offered to the Arab American community.
- Accessibility: We are dedicated to making our platform accessible to everyone, including individuals with disabilities. We continuously work on improving our website’s accessibility to ensure that all users can navigate and benefit from our services easily.
Inclusion and Community Engagement
- Feedback and Dialogue: We actively encourage feedback from our community to understand their needs better and to incorporate their insights into our operations. This includes creating channels for open dialogue and ensuring that feedback mechanisms are accessible to all.
- User Reviews: Recognizing the importance of user reviews, we uphold the right of our users to express their experiences and opinions. Reviews are an essential part of our platform, providing valuable insights for both businesses and consumers. We are committed to maintaining the integrity of user reviews, ensuring they are not removed unless they violate our policies, such as containing hate speech, discriminatory remarks, or irrelevant content.
Promoting Diversity through Actions
- Awareness and Training: We provide our team with regular training on diversity, equity, and inclusion principles. This ensures that our operations, from content creation to customer service, reflect our commitment to these values.
- Community Support: Rakwa USA actively supports initiatives and events that promote diversity and inclusion within the Arab American community. We believe in using our platform to amplify voices that might otherwise be overlooked.
Policy Enforcement and Accountability
- Monitoring and Improvement: We regularly monitor our platform and operations to ensure compliance with our Diversity Policy. This includes reviewing our content, listings, and user interactions to identify areas for improvement.
- Transparency and Reporting: We are transparent about our efforts and progress in promoting diversity, equity, and inclusion. Regular reports are shared with our community, detailing our actions and future plans.
Rakwa USA is dedicated to fostering a diverse, equitable, and inclusive platform that reflects the richness of the Arab American community. Through our Diversity Policy, we commit to continuous improvement and to creating a space where everyone feels welcome, respected, and valued.
