Beaumont Hospital, Troy

I’ll never return here and I’ll tell everyone I know whenever possible. I went to this emergency room several months ago and was treated absolutely horribly. I passed out in my home and was afraid I was having a seizure as I had no idea what was happening and my body was twitching when I was unconscious. My boyfriend rushed me to the emergency room where a very unpleasant staff member/nurse at the desk accused us of “changing our story” when I simply wanted to know if I was dying or having a brain aneurysm. As I was unconscious, I had to rely on my boyfriend to inform her what happened. She rolled her eyes and kept breathing loudly at us. I’m assuming that because I have tattoos as well as my boyfriend, she judged us. She put us at the bottom of the list where we waited for hours and ended up leaving. She made me feel so uncomfortable and the level of discrimination was next level. Don’t go here. You won’t get the care you deserve.

Uh. I don't know what has happened since Beaumont became Corewell. I went there a couple of years ago when it was still Beaumont but this time recently I didn't even recognize the place. Not all but a few of the staff were rude and short towards me. I was there for a serious reason yet I was sternly told to get in line when all I was going to ask is where I should go. Woman checking emergency room patient in was a total wench. Didn't even ask reason for visit only asked for I.D. and Insurance card so they get paid. The place smelled and the halls were filthy and lined up with gurney's loaded with patients. they were talking to the patients about their personal health issues, history and everything in front of other people with no discretion or privacy. I had to use the restroom to give a urine sample and there was blood all over the toilet seat and also smeared on the wall. They never even came and collected my sample or tested it to see if any reason for my symptoms showed in my urine. As I was being discharged I asked what about that sample. They said oh we'll just toss it. Well how do I know that? They are very lax with their patients DNA. I spent about an 8 hour day in their emergency room while they ran a bunch of tests only to be told I'm fine but to follow up with my Dr. They didn't say for what. Never again. This is the closest to a socialized medicine setting I've ever seen in our system.

My lady and I recently had our first born daughter here. From the head doctor all the way to the last nurse help deliver her , and cared for us after they were truly amazing. My lady even had to go through an emergency C-section but the staff never wavered. They took every precaution, every measure before proceeding until they ultimately made that call and it was definitely the best. Every RN , specifically shout out to Vera , she was the most amazing, most energetic, and honest of them all. She fell in love with my lady and my daughter the moment they appointed her to our room. It was a very touching and humbling stay. Professionalism is a lost art in this world, kindness , generosity, the whole 9. But this hospital and its staff don’t have those problems ! I wanna extend my deepest appreciation for you all ! For your words, for your kindness. Even the 7-7 shift changes didn’t affect anyone and their ultimate goal to help us feel comfortable and secure the entire time we were there. Thanks so much. J&R 💙

My dad had a stroke. He came to Corewell by ambulance on a Monday. By Thursday he got discharged. I was under the impression that this was too short of a stay for his condition. Turns out I was right. We left after he was discharged and we were back at the ER two hours later, as his stroke symptoms returned. The only positive thing I can say is that I was impressed by the quick response and the stroke protocol area. They re-admitted him and kept him overnight. He was released again the following day. My dad’s doctor changed one of his medications. Understandable, given the circumstances. But for some reason they thought he needed to be on two blood thinners, on top of aspirin (also a blood thinner) he takes for his heart. Less than a week later, my dad started having a nosebleed from the blood thinner, a common side effect. My dad went to the urgent care down the street affiliated with Corewell/Beaumont on Wednesday. They cauterized the bleed. He went home and his nose started bleeding again. Back to the ER, which was a waste of time. He was on a stretcher in a hallway for 7 hours with minimal treatment. He was released at 3 a.m. and his nose had not stopped bleeding. Shame on you, Corewell. Finally he called me Thanksgiving Day and asked me to take him back to the ER, as his nose had been bleeding for over 24 hours at this point. Note that this was his fourth trip to the ER at Corewell within a week. Finally…finally they actually did something. His nose was scoped and they inserted a balloon to stop the bleed. Why they couldn’t have done this on the first visit is beyond me. This hospital and ER are terrible. Beaumont was bad, but Corewell is deplorably worse. My own experience had been hours long wait times in the ER and getting dumped in a hallway on a gurney for more hours before you maybe get lucky and get a holding room. If they do decide to admit you it’s hours or days before you get a room. If you’re in the ER they do everything in their power to kick you out as fast as possible, even if it’s obvious you are not medically ready to be discharged . I suspect they do this because they know you will have to return. Then they can bill your insurance and charge you even more. Also, I find it gross how they just leave bedside urinals full and out in the open. I once got sick while I was in the ER. A bedpan with my vomit sat there for hours. It was still there upon discharge. It’s disgusting how little disregard they have for bodily fluids in a healthcare setting. No wonder pandemics like Covid happen. I’m seriously considering switching my own providers to McLaren. I begged my dad to let me take him to McLaren instead of Corewell Thanksgiving Day. He insisted on Corewell because his doctor has admitting privileges. I was very shocked and disappointed that a stroke patient had to return 4 times to the ER to be treated. He was obviously released too early. He was not given much information regarding making his home safer or even the option of having a home health nurse follow up or anything. Corewell is nothing but a greedy corporate bureaucracy who only cares about turning over beds and making money. They do not care about you, your health, or your loved ones. It’s sad to say but true.

Terrible experience. Grumpy nurses, excessive wait times. I worked in EMS for 20 years, 8 of them as a Lead Paramedic in a level one trauma center in Chicago. We were always friendly and compassionate with patients and families, even when the s… was hitting the fan. I am currently in the ER at Beaumont (Corwell) waiting with my wife who has been extremely sick for a week. This is our third visit this week. The first time security was very rude and unprofessional, and was more focused on me parking my car than helping my wife. The triage nurse was very sassy and grumpy like an old woman. We were patient and polite despite my wife vomiting and in extreme pain. We returned the next day because she was still sick, and this time the triage nurse berated me for not stopping my car in front of the doors, because it’s her job to wheel in patients. Then she continued to argue with me about their procedures. We are back again, and were placed in a room in a seemingly vacant part of the ER and it took 1 hour and 12 minutes for someone to give her meds. No one even came into the room until 45 minutes after our arrival. I spent the better part of my professional life working in hospitals. I have never seen such disorganized, unprofessional staff, from security, techs, and nurses. If patients asking you questions and needing help irritates you, find another profession. When people come into the emergency room, they are most likely experiencing the worst thing they have ever had to deal with. Be nice!