From the business: [Small business], Service options: [In-store shopping, No delivery], Accessibility: [Wheelchair-accessible car park, Wheelchair-accessible entrance], Offerings: [Repair services], Payments: [Credit cards, Debit cards, NFC mobile payments, ]
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RM Rm
a month agoThe people at this establishment need to work on their attitude!! They make it seem as if theyโre doing u a favor for asking to see some pieces. And no discounts like other places do.
R. Lol
in the last weekI did many trips to this place and in each time I was treated poorly. Even the OLD MAN treat you as $count. I would drive 25 miles to Dearborn or Southfield rather than dealing with this unprofessional business with lack of respect.
Renee Mohamed
a year agoWorst experience Iโve had at a jewelry store, employees were very condescending and rude as soon as I walked in. I came initially to buy a set for my mother, and the experience was a 0/10. I wanted to take a picture to send to her to see if sheโll like it because sheโs out of town, and they refused and gave me the worst attitude for asking to take a picture. Trust me and go to Adam and Eves fine jewelry down the street. I went there after this horrible experience and they gave me top notch service right off the bat. So thankful for that! The sweetest couple runs that store. They helped me pick out a design for my mother, on top of giving me a good discount. I went back the next week and got another piece due to the great experience on top of trusting them with my repairs. I will gladly give my money there rather than this horrible establishment.
Twani Dhar
a year agoPoor customer service, the do not greet you! They only respond to a certain cultural group of people! I walked in and waited for more than 20 min and they decided to help the next customer that walked in who spoke the same language. Finally, I was greeted and shown something less than 2 min! I decided to leave as I was not being helped! No respect towards customers. No good byes or anything. If I could I would leave zero ratings! Go somewhere else where you feel welcomed and pay the extra money.
Jay Buni
10 months agoSad story we spend so much money with these guys and we trusted them. my wife took broken chain and cross to be fixed After we got it back the chain had weight different and the cross they took part of the hanger and welded for no reason . And am not talking about weld weight different over 1 gram on chain short and the cross hanger ben cut and weld for no reason there was nothing wrong with cross but my wife left it attached with chain I was going to ggo there and confront him but my wife said not Wirth our time