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Overview
Dr. Bassem Mazloum is a gastroenterologist in San Antonio, Texas and is affiliated with multiple hospitals in the area, including Christus Santa Rosa Health System-San Antonio and Methodist Hospital-San Antonio. He received his medical degree from American University of Beirut Faculty of Medicine and has been in practice for more than 20 years. Dr. Bassem Mazloum has expertise in treating colonoscopy, upper gi endoscopy, among other conditions – see all areas of expertise. Dr. Bassem Mazloum accepts Medicare, Aetna, Cigna, Blue Cross, United Healthcare – see other insurance plans accepted. Dr. Bassem Mazloum is highly recommended by patients.
Specialties

SPECIALTY

Gastroenterology
Gastroenterologists diagnose and treat problems of the esophagus, stomach, pancreas, gallbladder, liver and intestines. Common conditions seen by gastroenterologists include swallowing problems (dysphagia), inflammatory bowel disease (ulcerative colitis or Crohn’s disease) and fatty liver disease.

SUBSPECIALTIES

General Gastroenterology

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Google Reviews

4.0
14 reviews
  • Kimberly Semlinger
    Kimberly Semlinger
    4 months ago

    Absolutely great experience! From the minute I walked in the door the ladies at the desk were great. Danielle was the sweetest most joyful nurse I think Iโ€™ve ever encountered. The ladies in the procedure room, including the anesthesiologist were so comforting and sweet. They all make you feel like youโ€™re the most important person and like they genuinely care about you. I can not say enough great things about this place.

  • Emma Albrecht
    Emma Albrecht
    11 months ago

    My procedure itself was fine, and I have no complaints about that, which is the only reason for the two stars. However, there are some serious problems with the billing department here, leading to hundreds of dollars of surprise bills weeks later. If you have a procedure done, theyโ€™ll tell you what you owe the Endoscopy Center in advance, but they donโ€™t tell you that anesthesia and biopsies are billed separately. I found out anesthesia was billed separately on the day of my procedure, and had to sign a form acknowledging that, but no estimate was given, and I couldnโ€™t really back out at that point anyway. It certainly wasnโ€™t fun to go into my procedure worrying about how much extra the anesthesia might cost me! No one ever told me biopsies would be billed separately, and I never had to sign anything agreeing to this. Make sure you keep your address up to date because I only found out about this a few weeks after my procedure when I got a bill in the mail from a place Iโ€™d never heard of. No phone call or email or any other communication about the bill. When I contacted the Endoscopy Center to ask about the bill, they told me to contact Dr. Havranekโ€™s office. Dr. Havranekโ€™s office told me to contact the lab that did the biopsies. The lab told me to contact the Endoscopy Center. Super frustrating experience. If youโ€™re going to go here, ask them for an estimate for the procedure, anesthesia, and potential biopsies, otherwise youโ€™ll get hit with hundreds of dollars worth of surprise bills later, and no one willing to take responsibility.

  • David Maibaum
    David Maibaum
    a year ago

    I have no idea about anyone elseโ€™s experience here that warranted a less than stellar review, but I can tell you mine was beyond exceptional. It exceeded my lofty and sometimes unreasonable expectations by far. My procedure was scheduled for noon with a show time of 11. From the time I arrived, I was treated great. Dr. Havranek performed my procedure at 12pm sharp and I was on my by 12:40. Everything went off without a hitch and I received my results immediately and their follow up was great. I have to say, this was one of the best experiences Iโ€™ve had at any medical facility in the country, and Iโ€™ve been to lots of them. Exceptional professional and care from start to finish. Thank you all for being so awesome.

  • Denise J
    Denise J
    a year ago

    I had a procedure here and the staff and doctors were all so nice. The process was easy once I got there and they made me very comfortable. I don't have any of the post billing info yet so I can't speak to that. But the staff was outstanding and I so appreciate their high level of care and professionalism.

  • Madlen M
    Madlen M
    3 years ago

    Nobody provides specific coverage information and how many and what different entities are involved. Hence, even if you ask them, you will not get the information of all parties and their cost involved. Therefore, surprises are still coming in 6 months after procedure with additional $1400 bills. I understand that the patient needs to ensure all cost is covered for all parties involved with the procedure, but when the patient asks about that information, then it should be provided.

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