Dr. Elham A. Yousef MD

Absolutely massive hospital! They have care for everything. I am so glad there are many maps and directions throughout this hospital because it would be so easy to get lost if not. The doctors and nurses are super helpful and they seem to really care about what you have to say and how you feel. The wait for bloodwork was super quick, about 3 minutes total. Unfortunately I need to come back from another state in a couple weeks for more tests because of how booked they are that is the only downside of the whole Clinic but overall. They found that I have a rare condition that my local hospital should have found with all the tests they ran, but somehow they didn't. It took the Cleveland Clinic ONE TEST, JUST ONE to diagnose and find my problem. Now I am able to get surgery to help. I am so thankful for the doctors and nurses at this clinic. It has been a fantastic experience going here and I am so glad I walked away with answers because of them. 11/0 experience so far at the Cleveland Clinic! If you need care, I recommend them!

One of the best hospitals I've stayed at by far. The staff was super friendly, I was not only well taken care of but all my needs were met and I couldn't ask for a better support team and doctors. They treated me like I was their family. My actual family were met with the upmost respect and they didn't barge in when they visited me either. All the things I asked for I was able to have and need. The food was fantastic and always cooked just right and hot. Every nurse was a total sweetheart and I even made one of them laugh and gave them a new joke to use.

This review isn’t regarding the care of the doctors, nurses, or other staff here at Cleveland Clinic. They are all excellent. This review is mainly about the accommodations for the families of pediatric patients here. My child had surgery that required a one-night stay for monitoring. We drove over an hour to be here at the Cleveland Clinic for this procedure and stay. They put us in a “room” that looks like an ER triage or quick care room. There is no pull out couch for parent(s) to sleep on. What is given was a small, torn up couch with zero space to accommodate one individual let alone two parents for an overnight stay. I’ve been to and stayed at many hospitals in the NE Ohio area with family members, and I’ve never seen anything like this before. This is supposed to be one of the world’s best hospitals. I am beginning to think that they purposely do this so patients’ families will purchase one of their overpriced hotel rooms for the night. I would have no issue with this if the patient wasn’t a 6 year old who needs her parents by her side. They need to rethink how and where they situate families of pediatric patients. My daughter’s surgery and stay here will cost as much as a luxury vehicle. They need to do better than this.

It was easy and professional scheduling a Pulmonologist appointment here. When I walked in there was a musical concerto. A flute was playing Camelot! I thought I was back in 1964. I went to the Gift Store off the Main Lobby. I bought a CC Blanket. Then I went to the Main Dining area. It has an international flair. Lots of exciting cuisines to select from. Everything was fresh and clean. They clean the table promptly as soon as one guest leaves. There are many greeters. They are friendly and personal. Everyone is willing to help with direction and location issues. I parked in Lot 1. It was in close proximity to Everything. They go above and beyond my expectations. Nothing to complain about here. Each desk I have been to has 2-3 receptionists to process my visit. Beautiful care here. Stellar

I have been using the Cleveland clinic for two decades the one in Wooster, Ohio never had a problem whatsoever right now. I do not have insurance. My nine-year-old needs a vaccine. They will not let me schedule an appointment until I call a financial advisor. set up three different appointments with one they never called me like they said they were going to and then sent me a message saying I missed my appointment which is a lie so I called the financial advisor phone number. Talk to somebody that was real nice. They were trying to get me all figured out to get an appointment for my son since it won’t let me even schedule him appointment until I talk to these people first and then I get hung up on. They never call me back and no one‘s answering my phone call when I try to call back it should not be this hard to make an appointment for a child.