ER at UMMC Midtown Campus

Son was in here after liver transplant. Staff very rude . Not taken care of properly. Would let him sit in his owns mess. He was not able to move and take care of him self . Therapy was 15 minutes a week.we where cleaning and taking care of him.even got to suction his trek

Location is convenient with affordable parking if your ticket is validated. You can schedule appointments with all types of health care professionals. Customer service is great and staff are friendly.

I was there yesterday and they treated me very good. And the doctor was letting me know how was everything every other minute I feel so great full. Best ER in all Maryland for me the service is excellent. Since you enter until you go. And didn't let me wait for long time something I appreciate because I'm a high risk patient. 10/10

I’ve never been to this hospital and I’ve been in Maryland for 20 years. They have an abundance of security at this facility which makes sense due to the subpar service that is received. Not to mention the amount of substance abusers that are present at the facility. If you can avoid this hospital I would. I asked for a chucks pad and was handed it to put it down myself. When I advised the patient had to go to the restroom the nurse walked out and I was forced to assist. The call button was pressed and 20 min later they never responded. People need to be mindful that although your job is not the best for you, you should treat people how you want to be treated in similar situations.

My uncle went in 2 months ago to the 3rd floor. Although he was very ill he was showing improvement after leaving the Icu which is the 5th floor. They showed him compassion and thorough care. He improved again and went down to the 3rd floor again. He went down hill from there. The nurses are uncaring and very rude. He went to the bathroom on himself and it took them 2.5 hours to clean him even though he had bedsores from them not turning him. I will be contacting higher up. My uncle is now deceased because lack of care and reinfection to septic shock from bacteria on his catheter port which i asked him if they ever cleaned and he said no. I live 3 hours away and felt unsafe leaving him there on the 3rd floor. His nurses were spiteful and very ignorant. He asked for crackers they told him they had nothing for him. Numerous patients were coming back up to icu after being sent back to the 3rd floor. It needs to be looked into retrained or completely restarted. I will be contacting higher up and seeing legal options.