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3.8
17 reviews
  • Stacy Ryder
    Stacy Ryder
    6 months ago

    Met Laura at a recent open house in Wilmington and she was incredibly rude. I would never want to work with this agent. Today I went to an open house for a listing under Laura Luna and She would not let us into the home which is fine because they were closing and we arrived late. But when I let her know we would return the following day she attempted to start an argument and told my realtor she shouldnโ€™t bother because they had multiple offers already. I would never let this person sell my home nor want to work with her ever!

  • Grace Thomas
    Grace Thomas
    6 years ago

    My experience working with realtor Ray Middlebrook has been a breeze. Everything went very fast and was effortless. He was always readily available when I had questions and concerns. Very professional knowledgeable and understanding to my needs in finding perfect matches for me regarding property listings.

  • Trina Presutti
    Trina Presutti
    3 years ago

    The property we live at is managed by Mansour Bigdeli. He was so kind and seemed honest when we met him. Our experience with him since then has been horrendous. It became immediately evident he knew nothing about the property and was not going to be interested in wether or not things ran properly. First, he takes days to respond. He tells you he will have something done immediately. He never does it. We were told the property would have a new dishwasher- we lived there a month before that was true. Day one of move in- no heat, no hot water. Told us it was a gas issue....yet the heat is electric. Took us a week to get heat. He told us he was โ€œacting in good faithโ€ by providing us with heat. He never called to have the shower fixed so we did it ourselves after three days without a shower. He ensured us โ€œall the plumbing is brand new.โ€ Gave us keys to only 1/4 of the locks of the property. When we pointed this out he asked told us itโ€™s the tenants responsibility to replace keys.... canโ€™t replace what you never had. Fast forward. We have been here two months. The house constantly smells musty and moldy. Yesterday, the toilet starts flooding from the plumbing all over the bathroom. I immediately alert Mansour. He states he is calling a plumber. Four hours later. No response. No updates. Nothing. I called one myself. I tell him, hey listen I got one coming cause the bathroom is flooded. He says โ€œok.โ€ Nothing further. Plumber is here. As we have warned and suspected this entire time there is sewage draining directly under the house. The shower is not even connected to plumbing. We have been without a TOILET or shower or kitchen sink now for over 24 hours. Do you think ONE TIME he has offered to get us a hotel or check in on the situation? Yeah right. This man is a fraud. He is dishonest. His communication is some of the worst Iโ€™ve ever dealt with. He is unwilling to accommodate his tenants even for things that are his legal responsibility. I cannot imagine going through a life changing and very financially risky process such as buying a house with him. Beware.

  • Good Heavens
    Good Heavens
    2 years ago

    Amy Tsao is one of the agents here. I was with my sister when she was looking for property to buy. Ms. Tsao was less than hospitable. We decided to look for another agent. There's some unprofessional ignorance here.

  • Michael Cimino
    Michael Cimino
    a year ago

    What a great experience working with C21 Union. They are very helpful and are very knowledgeable in the California market. I had an excellent buying experience with them and would not hesitate to use them again. Thanks for all the hard work!

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