Octopus Kitchen & Hookah

First time experiencing this location. Atmosphere is ann amazing vibe. Our waitress ACE🤩 was knowledgeable , friendly and attentive to our service. Will definitely be back soon.

Prepare to pay for parking! The lot is small barely any cars we’re in the lot. I was told I needed to give up my keys which I was unaware of. I refused an explained I was unsure about that. Once I entered I saw there was barely people inside which was not an issue. security spoke but then got on her phone after she asked for I.d. I waited a minute for her to continue on her phone until she checked my purse. Once sat I was told to scan barcode which sent 3 messages just for the menu. The server explained that the process can be difficult for some.I ordered a crown apple lemon drop which had to be sent back because it was not pleasant. I then ordered the chicken pasta add spinach and waited on it to arrive. Appearance and visual seemed great at first. Once I unwrapped my silverware old food was still attached which made me have to ask for plastic ware. As soon as I was taking a bite barely able to chew my food the server stood over me asking “how is the food” “is it good” “do you like it”? I couldn’t even respond because I felt like I was being hounded and hovered over. She eventually walked away. The manager came over and I explained the food lacked flavor an was watery. I then put a spoon in it to show her how the sauce was falling as pure liquid an not secure. Bri as a manager was pleasant an gave a 50% off discount. I did not drink anything or get a chance to enjoy my food I barely was able to touch. I paid a $20 tab to sit an left. I would probably not return.

THEY STEAL ! And are dishonest. NEVER accept the “FREE HOOKAH” Visited here the other evening around 9 pm. First time here , walked into a pretty empty establishment asked for a table for two. They INSISTED we sit at the high top/bar area. The bartender offered a FREE hookah for “joining” them. We had two drinks. After I paid I realized I was charged for the hookah ,in which they calculated gratuity off what had been rang into the system. Why would you even ring in a free item and then “discount” it? (I included a picture of receipt so people can see how they charge you , then subtract it ) I even remember the bartender insisting we get two hookahs so we could get two different flavors , we declined . And I am glad we did . When I called in to speak to the manager . She immediately knew I was referring to hookah when I mentioned being charged for a free item. CLEARLY this is their gimmick. After going back and forth ,I asked did they have this policy anywhere in writing (typically restaurants do) she said NO. I asked for her name which she already stated at the beginning of the conversation and suddenly she could not remember . I ask for a corporate contact and she hung up. When I called back another employee claimed there was no manager available. I have no issues tipping accordingly , but duping people into paying more is crazy. We never once asked for hookah. DO NOT COME HERE . And I don’t care what response they come on here to give, they are LIARS

I initially went for the hookah sale and aesthetics. Both were nice. I think they could enhance this place by improving the outside seating. The booths sat very low and wasn’t very comfortable. They had detachable cushions. One of my friends said it was “fake bougie” lol. I couldn’t help but to agree, I wasn’t too happy about our drinks and the shots were expensive. Overall, it was worth experiencing.

The atmosphere is uninviting. I went around 6pm with reservations. We were searched and patted down to enter the restaurant. Makes me question if you have to do all that do I want to eat here. they charged an automatic 20%gratuity then ask for a tip. As if you don't know what gratuity means