Rozana Restaurant and Hookah Lounge

I recently visited Rozana Restaurant and Hookah Lounge and had a fantastic experience overall. The food was absolutely to die for especially the mixed grill kebabs, Arabic shawarma, and falafel were all incredibly flavorful and fresh. Their mint lemonade drink was refreshing and delicious ‍💨🤌🏼 However, I was caught off guard when a 15% service charge was added to the bill without any prior mention. A bit more transparency on this would’ve been appreciated, but overall, the outstanding food made it a memorable visit.

The restaurant is spotless, and the staff is welcoming. If you are there just for drinks and hookah, it is perfect. The food that we ordered was not that great. It tasted like something out of the freezer. Meet felt like it was defrosted. Portions are decent but didn't taste right compared to other restaurants we visited. That is just our opinion. Please give it a chance and see for yourself. It could be just my taste buds!

I was sat in a table at 8:34pm. It is now 9:40 and there is no sign of comon sense among the people running this restaurant. Racism in the air as expected and a very unwelcoming atmosphere. The level of negligence goes above and beyond in this place and it is just one more example of poor business practices and greed. How much more money can you get right? Stepping down souls only because they dont belong to your sacred “culture.“ Very vague and empty business exploiting the one employee working in the kitchen trying to support a family. Every one complaining here

Everything was amazing!! The young lady that greeted us was quick and friendly! She accommodated our request for a table. Switched our table for something more appropriate for the style of meal my mother and I wanted. The food was soooooooooo good! Our server was super polite and nice! So many genuine smiles! We had the hummus chicken swarms 👍🏾👍🏾, mixed plate 🏾, lamb chops 👌🏾👌🏾, mint tea and Turkish coffee! All is great! And the ambience is nice too! Great for many occasions!!

Beautiful restaurant and Hookah Lounge. Very comfortable seating. The food was delicious. There was a communication gap, also they prefer you access the menu and pay from a QR reader on your phone. I intended to split a mixed grill for two with another diner. I was asked if we wanted two plates. The other two diners in my party had their own entrees and we ordered a couple of apps. We were served 2 mixed grills for two. On a positive note the portions are large, which in our case meant entirely too much food. I will return but I would definitely double check what exactly is being ordered before the wait staff informs the kitchen. Also I found it a bit off putting that the waitress asked if we Intended to tip after a 15 percent service charge was without warning already added to the bill.