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OUR STORY
FOUNDED IN 2004. FOCUSED ON QUALITY, FRIENDLY ATMOSPHERE AND ATTENTION TO DETAIL
Studio 9 Salon LLC was incorporated in 2004. The original store was comprised of 1,200 square feet. It supported 8 hair styling stations and two nail stations.
By late 2004 customer demand surpassed the size of the store. The facility size was doubled to a configuration of 2,400 square feet. This facility supported 20 styling stations, 5 nail stations, 2 pedicure stations and a facial room.
In January 2010 we built a state of the art new free standing building. It is located just 300 feet South of our original store. Our new salon has many design features that have a direct effect on our clients. Features include a engineered lighting system that supplies a 5500K light color. This mimics the same color that natural daylight provides. This will assure you that you hair color will look stunning in all types of lighting. We have a engineered point of use ventilation system at our nail tables. Our downdraft system expels harmful chemical agents out through the roof of the building. This provides our employees and customers a safe environment from chemical exposures. It has completely eliminated the chemical smell associated with some nail and hair salons.
Clients indicate that a trait of salons success is providing a friendly atmosphere and attention to detail. Approximately 55% of our new business is obtained from customer referrals.
Studio 9 Salon employees are the heart of the operation. The salon employs 42 persons ranging from receptionist to State of Michigan Licensed Stylists and Nail Technicians. Our employees, like our client base, are wide and varied. We have many seasoned stylists and some just entering the business. Employee turn over is very low. Most have been with the salon since inception or joined our salon soon after expansion.
The use of technology is a major contributing factor to the success of the salon. The salon has a custom software application that provides critical information on the salon’s product inventory, clients and employees. The salon’s computer network connects twelve workstations in our facility.
Verna fully recognizes that even with talent and technology our business is service-based. The single key to our success is our commitment to customer service. Studio 9 Salon is 100% committed to customer service. The salon offers many unique and innovative methods and to attract and set our salon apart from others. Many of these innovations are complimentary and include:
Complimentary Wedding Party Package – snacks and juices on her wedding day.
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