University of Maryland Eye Associates

I never leave reviews, but I had to leave one for this office. I ordered contacts over 2 months ago and it was a nightmare to get a fitting for them. It took over 2 weeks for them to schedule my 15 minute appointment for them. Everytime I would call I was told someone will call me back. No one ever calls back. Now I’m waiting for my 2 week follow up and my appointments have been rescheduled numerous times and cancelled without anyone letting me know. Do not recommend this office.

I am disappointed with Dr. Janet's behavior in handling appointments and patient care. Despite arriving consistently early for appointments, I've noticed a pattern of her being late and leaving patients waiting for an extended period. When it's finally our turn, she rushes through the examination, spending only a minute with my child, and then dismissively states there's been no improvement. Firstly, Dr. Janet could have conducted this short examination before disappearing for half an hour. Secondly, if there's no progress in my child's condition, it's indicative of her lack of competence. Why do such professionals pursue this field and take our money if they provide no tangible benefit besides wasting our time and finances?"

Do yourself a favor and don't come here. It is a mess. My daughter came here two times and it took MONTHS to get them to finally put my insurance correctly in the system. Secondly, we had an appointment coming up and they called and said they had to cancel it. Okay, I understand, things happen. Then they called and said they had to cancel the second rescheduled appointment a week later and that they didn't have anything available for over a month. What a waste of time. Don't bother with this place. The doctors here are great but everything else, not so much.

The worst experiences so far!! I did an eye exam and started a lens fitting. BUT my lens doesn't come in two month!!! So I called them to cancel my procedure (cuz I did it somewhere else) and ask for a refund. I reached out to the eye clinic 5 times!!! but they won't let me do it. They kept telling me some sort of manager will reach me but I never receive any calls. Don't go cuz they are not taking any responsibility. Their management team is nonfunctional.

1) It is Impossible to reach office and talk to someone 2) I was prescribed the wrong prescription for contacts and have left numerous messages with no response. 3) I do not recommend this place for anything, even if they were giving glasses away for free.