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Corrections Policy

At Rakwa USA, a platform owned and managed by New Media Focus Inc., we are committed to providing accurate and reliable information about Arab American businesses across the USA. Our Corrections Policy outlines the steps we take to address inaccuracies, respond to concerns, and maintain the integrity of our listings. This policy reflects our dedication to transparency, accountability, and the provision of a valuable resource for both businesses and consumers.

Reporting Inaccuracies

  • User-Reported Corrections: Users are encouraged to report any inaccuracies or errors in our business listings. Each listing page on Rakwa USA includes an option to report issues directly to our team.
  • Business Owner Requests: Business owners can request corrections or updates to their listings by contacting us through the provided channels on our website.

Review and Action

  • Immediate Review: Upon receiving a report or request for correction, our team acts immediately to review the information. We prioritize these actions to ensure the accuracy and reliability of our content.
  • Verification Process: Corrections are made only after a thorough verification process. This may involve contacting the business owner for confirmation or consulting additional sources for accuracy.
  • Timely Updates: Once a correction is verified, we update the information as quickly as possible to minimize any impact on the business and our users.

Special Considerations

  • Non-Arab or Non-Arabic Speaking Businesses: If our team inadvertently adds a business that is not Arab-owned or does not serve the Arab community, we rely on our community to inform us. We recognize the importance of maintaining a directory that accurately reflects Arab American businesses and culture.
  • Community Engagement: We encourage our community to actively participate in ensuring the accuracy of our listings. This collaborative approach enhances the quality and relevance of our directory.

Transparency and Accountability

  • Correction Notices: For significant corrections, we may post a notice explaining the change to maintain transparency with our users.
  • Feedback and Suggestions: We welcome feedback and suggestions on how to improve our correction process and ensure our platform remains a trusted resource.


Rakwa USA’s Corrections Policy is an essential part of our commitment to serving the Arab American community with a reliable and accurate directory. By providing mechanisms for reporting and correcting inaccuracies, and by engaging our community in maintaining the integrity of our listings, we uphold our values of transparency, accountability, and community service.

We are dedicated to immediate action upon notification of potential inaccuracies, ensuring that Rakwa USA remains a trusted and valuable resource for finding and supporting Arab American businesses.