Dr. Basil M. Hantash, MD

I just wanted to post on here and sat that my experience with dr. Hantash was actually very pleasant and he seemed knowledgeable and prettt good at his job. He diagnosed my cystic acne and pinpointed what was most likely my birth control/ hormonal imbalance that was causing it. No other doctor had done that for almost 3 yrs. And just so everyone knows..im pretty sure that the reason that he got in trouble with the insurance companies, wasn't because he was trying to rip people off..... He was actually trying to get certain procedures covered ,that that the insurance company's would not normally cover (because they deem them not medically necessary) so that his clients would not have to pay completly out of Pocket for everything. To me that is a good thing not a bad one... The front desk ladys could definitely use a lesson in customer service but other than that it was good.

Unfortunately this is not a professional dermatology office. Their office is very dirty and unsanitary in the lobby and in the rooms. The office staff is very young and untrained. As I was waiting for the Dr to come in I could here him talking to the medical assistant I just saw on a zoom call. To me it seemed very strange and unprofessional that he had an 8am apt with me and he wasn’t even there yet… Then I heard him asking her what she wanted to do?!? Really?!? Like I am their Guinea pig… His call with her was so loud I could hear him discussing my private medical condition from where I was waiting in the room behind the closed door and down the hall from her. I was so disgusted that I walked out and I won’t be returning. If they try to bill me I will be even more upset. This place sucks!

Worst clinic ever, they dont even pick up the calls. Been calling this clinic for over a month and none of my calls have been picked up. This is so unprofessional. How do they keep running if they don't even take the calls for new patients (more money)?

I had a pleasant experience at this office a month ago during Covid. I was referred by my physician to this office because they have a special machine not found in most other dermatologist offices. The staff was very pleasant and did a great job with the procedure. It was completely painless, which is a big deal because I have done this procedure twice in the past, and it was very painful both times. The method they used was unique and worked incredibly well. Needless to say I’ll be looking for an excuse to come back!

This is not to review Dr. Hantash…. More of a review on a certain person (Lori Marklund) who took the time to take photos of the examination room. I love pictures because they have a thousand stories. Firstly I would like to establish that I do not work at this facility; I however was employed there approximately 5 years ago. This facility has had its ups and downs in the recent past….but, Dr.Hantash is a fine physician and is extremely knowledgeable in his field of practice. I worked with him day in and day out and he displayed only care and compassion. Let’s get to the pictures:) that sink sure looks horrible doesn’t it? I can assure you that sink is 100 percent clean… one of the new medical assistants poured an acidic chemical in it and that horrible discoloration was the result. The pink stuff running on the cap of the bottle?? Chlorhexadine…touch that and you might get clean when you rinse it off. The trash…this is an extremely high volume office and the trash is taken away 2x daily; sometimes the tops do that, when it’s getting full. I will totally give you the chair picture; all the dust settles in there….and that should have been cleaned. One more thing… doctor Hantash teaches his medical assistants well ( you definitely know when you get a new hire) so…when he asked about who’s in the room and what’s going on; he simply requested a preview of what the patient’s visit is for today and a refresher on the last one. This common practice, gets him up to speed for better patient care. Lastly, If you were in the office early; before the hustle and bustle started…. The facility is large and the acoustics carry. You leaving his office was a gift…no one should have to deal with a person like you…self-entitled and quick to spread false accusations.