Dr. Basil M. Hantash, MD

Unfortunately this is not a professional dermatology office. Their office is very dirty and unsanitary in the lobby and in the rooms. The office staff is very young and untrained. As I was waiting for the Dr to come in I could here him talking to the medical assistant I just saw on a zoom call. To me it seemed very strange and unprofessional that he had an 8am apt with me and he wasn’t even there yet… Then I heard him asking her what she wanted to do?!? Really?!? Like I am their Guinea pig… His call with her was so loud I could hear him discussing my private medical condition from where I was waiting in the room behind the closed door and down the hall from her. I was so disgusted that I walked out and I won’t be returning. If they try to bill me I will be even more upset. This place sucks!

I just wanted to post on here and sat that my experience with dr. Hantash was actually very pleasant and he seemed knowledgeable and prettt good at his job. He diagnosed my cystic acne and pinpointed what was most likely my birth control/ hormonal imbalance that was causing it. No other doctor had done that for almost 3 yrs. And just so everyone knows..im pretty sure that the reason that he got in trouble with the insurance companies, wasn't because he was trying to rip people off..... He was actually trying to get certain procedures covered ,that that the insurance company's would not normally cover (because they deem them not medically necessary) so that his clients would not have to pay completly out of Pocket for everything. To me that is a good thing not a bad one... The front desk ladys could definitely use a lesson in customer service but other than that it was good.

Worst clinic ever, they dont even pick up the calls. Been calling this clinic for over a month and none of my calls have been picked up. This is so unprofessional. How do they keep running if they don't even take the calls for new patients (more money)?

I had a pleasant experience at this office a month ago during Covid. I was referred by my physician to this office because they have a special machine not found in most other dermatologist offices. The staff was very pleasant and did a great job with the procedure. It was completely painless, which is a big deal because I have done this procedure twice in the past, and it was very painful both times. The method they used was unique and worked incredibly well. Needless to say I’ll be looking for an excuse to come back!

The doctor was extremely rude and condescending. He asked me what my reason was for coming in and didn't let me get three words in before rudely cutting me off and asking the assistant what my referral said. My doctor made a mistake and forgot to add an S to make it plural (how many skin tags I have) which resulted in him speaking to me accusingly and as if I was wasting his time. Mind you my appointment only lasted 5 minutes AT MOST. My referral had two different concerns - skin tags & moles. We moved on to my moles and I told him my concern with two moles on my scalp that seemed larger and were itching. I told him I was concerned because when I was young I had a mole removed on my arm. He asked "was it cancerous" i told him the test came back negative. HE DIDN'T EVEN CHECK MY MOLES he just told me "they're moles, x% of people have them. As for your tags the laser machine is down, she'll let you know when it's back up" and he walked out. As if I'd ever come back. He barely even looked at me and didn't even properly examine me. This was before covid so there is absolutely no excuse to treat a client this way. The staff at the front desk was rude as well, I barely got a "hi" in before they asked for my copay