Dr. Bassam R. Bilal, MD

On May 9th, 2023 I had an appointment with Dr. Bassam Bilal at Optum in Laguna Niguel. Armando one of his assistants took my blood pressure and they sent me home with my blood pressure reading 200 over 95. Last Wednesday I stopped by the office handed a list of medication that needs to be refilled Sara took the envelope and I asked her to leave it at the doctor's desk. The Mexican girl sitting next to her interfered by saying the dr. is busy with a patient and then he has to go to lunch, I don't think he can do it today. Why are you speaking on his behalf I said just put the envelope on the desk. Late in the afternoon he called me yelling and screaming how dare I talk to his staff this way, and added we don't need patients like you. He didn't give me a chance to defend myself but he was crazy yelling and went on and on. He is definitely crazy and should go to anger management. (No class whatsoever) Bassam, one day you're going to be on the other side of the table and as angry as I am I still wish you a better doctor than you were to me. (Shame on you) As soon as patients read my review you won't have a job or staff to brag about!!

I saw Dr. Bilal for a strange set of symptoms that occurred to me in 2021. After two visits, he diagnosed my chest pain, left arm, upper back pain and neurological symptoms as anxiety. Turns out I had an autoimmune disease that was attacking my tissues and nerves, resulting in pericarditis and neurological damage. It definitely did not feel good being told "it's all in your head" by a medical professional. Instead of conflating a handful of negative test results with the absence of disease, I wish that he had just said, "I don't know."

Dr BASSAM Billal he knows quite well his job ,he help patient to talk &express himself He treat his patient with dignity &respect. Make them feel part of his family As I see most of his patient are senior he help everyone by writing for them in a note book details of Medecine when to be taken Any refferal Same time as a doctor he do his part to check the patient My wife group was not with Dr Billal After visit him myself twice we decide to move her to Dr Billal as pcp He listen carefully to all what u say God bless him

Had my first visit with Dr Bilal yesterday. I am 79 years old and it was probably the best visit I have had with any doctor. He was so passionate and concerned about my health. I plan to stay with Dr Balil until The day I die. Larry Wolf

Dr. Bilal is a caring physician. I highly recommend him and his office.