Dr. Emad Nicola Ibrahim, MD

My PA and Dr. we're very patient, understanding, compassionate. They were on top of my treatment and prompt with any and all results. I was scheduled for surgery for 2 months out. They did their best and got my surgery moved up by 5weeks. Surgery went so smoothly and I was very well taken care of and the Dr made me feel cared for and safe. He is a male Dr which I've never been comfortable with but my experience with him was tender and better than any experience I've had in my 40 years. I highly recommend!! Thank you Redlands OBGYN for taking such great care of me.

During my initial visit, some procedures were recommended by the PA, and at a subsequent visit, the NP, whom I had never before met, came in to do the procedure. I left in a lot of pain, and the NP could tell that I was in a lot of pain. Two weeks later I called when the pain worsened, and I was told that I was being referred for diagnostic testing to see if the procedure had been done incorrectly. Three days later, after stabbing pains, I called back and discovered that the diagnostic center had not received any paperwork for testing. I went to urgent care that morning and was told that I immediately needed to go to the ER and that my situation could be fatal. The NP had done the original procedure incorrectly, and I underwent emergency pelvic surgery after 14 hours in urgent care and the emergency room. When I received a bill for the surgeon, I called the office and requested Redlands ObGyn pay, and I was told that Dr. Hage would be given the message. He has not bothered to return my call and I do not think I should be responsible for the costs incurred by mistakes made by his office, especially not after six weeks of pain that was often so severe I could barely walk.

While the PA was quite pleasant, my overall experience merits only a 1-star rating. As a healthcare provider myself, I was dismayed by the lack of empathy shown by the MA who assisted me. Having endured multiple pregnancy losses, I found the MA's indifference, particularly during a discussion of these sensitive dates, quite troubling. There was no acknowledgment, not even a glance or a word of comfort. In an OB-GYN setting, where compassionate, trauma-informed care is essential, this absence of empathy is inexcusable and deeply disappointing. Also, children 3m-10y are not allowed which is increasing the gap in healthcare disparities in women’s heath and may cause delay in access to care and crucial treatment.

The girl (Josie/Josy) on front desk was very rude, even made a gesture to zip it while we were answering a question by the other staff, where she just jumped in the conversation. I think she would better be at a drive through and not in medical facility.

I choose this place because of all the good reviews it had, unfortunately for me it has been the worst experience. I am 7 months and wish I could of switched to a different Ob sooner , I kept giving them chances after so many problems , Lauren was honestly the not what I expected , she wouldn’t even bother to look at my chart before going into the room , I would have to remind her of certain medical problems , she wouldn’t even review my ultrasound notes, until I would demand to smh ! today was the last straw the front office called to confirm a appointment I mentioned I couldn’t make it and wanted me to reschedule at that moment when I said I would call back she immediately got an attitude and said if I didn’t I would be dismissed … from stressing out being pregnant , work , home & sadly even my OB , I can’t take it anymore . Don’t let the good reviews fool you . Do some research and find a better Ob and staff to take care of you and your baby .