Dr. Hala Z. Kazanchi MD

Beautiful and clean facility. The nursing staff is absolutely incredible. Very attentive, compassionate, kind. They take really great care of my dad and are extremely informative on every step of the process. Such a wonderful group of individuals that clearly care about their patients. Kudos to everyone of these hard working and kind people!

Absolutely abysmal care. I am writing this in Maryland after taking my mom back home to actually get some answers. Visited this place twice in one week with the same symptoms and all we heard was "its her anxiety, nothing is wrong with her. This is a waste of our time." There was no compassion, no care, everyone was rude and horrible. Oh and that anxiety? It was actually a blood sugar, FASTING, of 287. Not that they told us that, didn't even know until we looked at her charts. Plus a high blood pressure. But don't worry, their nurses will just turn off any alarms and yell at you for overreacting and nothing is wrong. No one told us about her blood sugar. Told her she was fine, shoved her full of sedatives and sent us home. If you don't want to die, I suggest going elsewhere. EDIT: Don't bother reaching out to them, they will never get back to you when you email them.

It started out great. Surgery check in was wonderful, a pleasant experience. But, it was downhill from there. The doctor never called me after my lady's surgery. I had to call recovery to find out what was going. Three and a half hours later she still does not have a room. This was a planned surgery, why wasn't a room scheduled for her. Not a way to treat an eighty year old woman. Not impressed. Actually, very disappointed.

On Wednesday March 20, 2024, at 1:48pm, I called 911 for an ambulance to take me to the emergency room. I had extreme abdominal pain and vomiting since 8:00 am. I have Stage 3 Endometriosis, which causes flare-ups of pain. The ambulance arrived and administered Fentanyl, Zofran, and Tylenol via IV. Once in the Emergency Room, I waited for a bed and informed the staff about my pain and vomiting. Dr. Nicole Zawada saw me and ordered more medication, but it provided minimal relief. I went through multiple emesis bags and eventually had ultrasound and CT scans. I repeatedly requested assistance for my ongoing pain and vomiting before receiving more medication. Finally, a CT scan revealed a collapsed cyst on my right ovary, and I was given antibiotics due to a high white blood count. So the doctor suggested that I be admitted to the hospital for further treatment until I was stable enough to go home. I had a conversation with Dr. Benjamin Burgess at around 11 pm and he seemed genuinely concerned about my symptoms. He mentioned that he would order Dilaudid and Promethazine for me once I was in the hospital bed. My husband asked why they were admitting me and the doctor said it was to monitor me and make me comfortable. Around 11:15 pm, I received Dilaudid. By midnight, I was moved to a hospital room and given Toradol and Promethazine. I felt better for a little while but then the pain and vomiting came back. I called the nurse and told her that my pain was worsening and that Toradol wasn't working. She said she had spoken to Dr. Varuna Gadiyaram and the doctor decided that I could only have Tylenol from now on. I was confused because Dr. Burgess had told me something different in the emergency room. I kept expressing my excruciating pain to the nurse over the next two hours, but she couldn't do anything without the doctor's approval. I insisted on speaking to the doctor myself. After waiting for a long time, I asked if I could take a shower to try and relieve some of the pain. Just as I started my shower, the doctor showed up to talk to me. I quickly got out to get dressed, but a nurse accidentally opened the curtain, exposing me. It was embarrassing. Anyway, I explained my situation and how much pain I was in. The doctor immediately brought up a drug screening that was done on me in the ER. She said I tested positive for Fentanyl and Opioids, so they wouldn't give me anything stronger than Tylenol or a lidocaine patch. I tried explaining that I only take opioids when prescribed by my doctor or in a hospital setting. I even mentioned that I had received Fentanyl during the ambulance ride to the hospital and three weeks earlier during another ambulance ride. But the doctor didn't believe me and accused me of using street drugs. I was so offended. I told her about my conversation with Dr. Burgess in the ER regarding medications, but she denied that it ever happened and called me a liar. I was really upset that she was accusing me of doing drugs and seemed to be gaslighting me. Then she made a comment about OBGYNs not being specialists and just making things up when I mentioned a CT scan showing a ruptured cyst. I was completely shocked by the whole conversation and told her I didn't want to talk anymore and just wanted to leave. But she refused to let me go. However, the doctor seemed unsympathetic and refused to remove my IV. Feeling dismissed and belittled, I decided to leave and asked the nurses to remove the IV. The whole experience left me feeling betrayed by the medical system. Despite the pain and humiliation, I refuse to be silenced and will continue to fight for justice and compassion. My story serves as a beacon of hope for others facing similar battles.

I see why there is low reviews here . The food service department is the worse . No patience no compassion for the patients . Very rude and disrespectful. I called #meals to put in an order for my mother in law who can not speak well and while I am replying to the service person , before i could finish answering shes asking another question , and thats not the problem , the problem is how rude she was . I mean your getting paid to work so just do your job and be polite . This is not the place to show your personality , your here to do your best and care for your patients ! I only calling to get a meal that they would enjoy because the meals that are being sent are not what she eats. Definitely seeking other providers so she will not experience this kind of discrimination and disrespect by your hospital again !!!