Dr. Mohammed Al-Janabi MD

I arrived to this hospital on 5:30 PM today, I waited 4 hours to be seen by the doctor, I have asked the nurse several times to know the reason why the doctor is not coming, he told me he is busy, It means that the doctor does not have time to see an assigned patient within four hours. The main reason is business on patients, this hospital keep you as long as they could to charge you as more as they could, especially when you have medical, you should be in this hospital for at lease five hours so they could earn enough money, they do not care about status of patients.

The staff dub this as the “homeless Sharp” Everything is worse here. Sharp as a whole is solid but this location avoid. It’s known as the worst sharp to the employees and nurses due to the amount of homeless people without insurance, So you suffer from overworked staff who don’t care, and people who are used to kicking homes less out rather then meeting customer service needs. The nurses are good and the doctors are good but all other staff here look and feel so burnt out they hate the public at this point. Save yourself the headache of bad customer service, long wait times , and an attitude of ego , and go to any other hospital

My best friend has been at the women's center for over 12 hours and still hasn't seen a doctor. All the nurses keep telling her is that he's coming but he hasn't been here yet, she's suffering from an infection raging through her body(she was in the ER last night for 5 hours before they brought her here) she has a temperature and nobody here cares, except for Tyson her amazing nurse, he's doing all he can but because they are so short staffed, the doctors are literally seeing hundreds of patients by themselves with no help, it's ridiculous. She hasn't had her meds for bipolar depression in 3 days and they don't care about that either, so help me God if she goes into a depression from this hospital not taking care of her I will sue!!!!! Know this Grossmont Hospital, I'm writing everything down. Taking notes for my lawyers. I'm also thinking about calling your ombudsman, because I've had enough. Your the worst, never coming here again.

I went to a lab test today and Jocelyn was awesome! She did the blood draw on me and there was no feeling at all. She was very gentle too. Thank you Jocelyn! Anyone, if you need a lab test (blood draw) done you can ask for Jocelyn. I bet you will like her just like me

The nurses in the ER were all responsive and respectful. The Doctors and cardiologist never communicated a treatment plan and were unavailable for 6+ hours while trying to get information. When I told the nurses I wasn’t getting what I needed and my heart rate was spiking to 145 at rest, they paged the doctor for several hours with no response. I told them if I don’t get help immediately I would have to leave and find care elsewhere at another ER. The nurse then told me the Doctor in charge of me wasn’t even at the hospital and was unavailable. At that point I disconnected all my monitors and walked out as an AMA and checked into another ER where I was treated with dignity and respect and they resolved my issue. Considering pursuing legal action against SHARP Grossmont for the lack of care I received.