Dr. Muhammad Faisal, MD is a critical care medicine specialist in Pasadena, TX and has over 25 years of experience in the medical field. Dr. Faisal has extensive experience in Obstructive Lung Disease. He graduated from Dow Medical College, Dow University Of Health Sciences in 1998. He is affiliated with St. Luke’s Health-Patients Medical Center-Pasadena, Tx. He is not accepting new patients.
I have been a patient for years but yesterday I was met with hostility by his office staff. I needed my inhaler prescription refilled but had changed pharmacies, I called to tell them, they agreed to call it in. But, because of Covid I hadn't been to the office for awhile. The girl said she called to tell me I needed to see the doctor, I didn't answer and she did not leave a message. I called to check on it yesterday and she said I could make an appointment in July but not before. I need my inhaler now, I have Asthma. She argued and was angry and disrespectful. She said she had done her part. Said I could go to my primary care physician. I find it cruel actually that they were not willing to work with me. The doctor was in the office, a script could have been called in and an appointment made for the July date. I don't think Dr. Faisal would approve but of course she would not help. I am 78 years old and very upset.
Dr. Faisel is so professional, empathetic, and courteous at all times. He listens to me and discusses treatment options including RX and any questions I may have every single visit. I would never choose any other pulmonologist but he or his partner Dr. Stein. Office staff very accomodating in getting me scheduled or in touch with Dr. Faisel if I"m in a flare up with my lungs. It makes me so comfortable to know how I can count on this doctor and the office staff when I have difficulty breathing.
I have been going to Dr Faisalโs office for a couple of years. The staff has always greeted me with warm smiles and friendly conversation. Dr Faisal is professional and always takes time to explain everything. Highly recommend.
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Gloria Harvell
a year agoI have been a patient for years but yesterday I was met with hostility by his office staff. I needed my inhaler prescription refilled but had changed pharmacies, I called to tell them, they agreed to call it in. But, because of Covid I hadn't been to the office for awhile. The girl said she called to tell me I needed to see the doctor, I didn't answer and she did not leave a message. I called to check on it yesterday and she said I could make an appointment in July but not before. I need my inhaler now, I have Asthma. She argued and was angry and disrespectful. She said she had done her part. Said I could go to my primary care physician. I find it cruel actually that they were not willing to work with me. The doctor was in the office, a script could have been called in and an appointment made for the July date. I don't think Dr. Faisal would approve but of course she would not help. I am 78 years old and very upset.
angela madole
2 years agoDr. Faisel is so professional, empathetic, and courteous at all times. He listens to me and discusses treatment options including RX and any questions I may have every single visit. I would never choose any other pulmonologist but he or his partner Dr. Stein. Office staff very accomodating in getting me scheduled or in touch with Dr. Faisel if I"m in a flare up with my lungs. It makes me so comfortable to know how I can count on this doctor and the office staff when I have difficulty breathing.
Stephanie T.
2 years agoI have been going to Dr Faisalโs office for a couple of years. The staff has always greeted me with warm smiles and friendly conversation. Dr Faisal is professional and always takes time to explain everything. Highly recommend.
Ruth Camacho
5 years agoExcelent doctor!
Cozette Torres
in the last weekAlways very attentive and efficient