Dr. Raed A. Al-Naser MD

Where do I even start.. doctor seems good. Talked to him twice for abt 5 mins. The girl that does the other tests is so awesome!! But the office.. no one ever picks up the phone. I left over 30-50 messages, and no one ever calls you back. My stuff shouldve taken a couple months. Its been almost the whole year because NO ONE GETS BACK TO YOU OR PICKS UP THE PHONE. I had to go through my insurance and complain to them, and then they called them. Then they started texting me. After 6 months of trying to get a hold of them. How unprofessional. Id rather suffer than deal w their crap. Find someone else

Terrible experience I do not recommend anyone go to this pulmonologist! If you are referred to him ask to be referred to someone else! After he preformed a bronchoscopy on me about two weeks ago, I just had my follow up appointment the day I had the bronchoscopy. I had some moments where I was so short of breath I felt like I was going to pass out and stop breathing when I got home from the bronchoscopy when I told the doctor about this, he asked me numerous times at least five if I was bipolar or had mental health issues which I replied, I work in the mental health field and no I would tell you if I had any of those issues, he proceeded to press on and asked me if that was the case and I told him no it is not and I feel like he could have taken no the first time I said it to him. I also am still coughing up blood and dark sputum yet he insists that everything is fine and it is due to a mental illness I have, which I have no diagnosis for please save yourself the trouble from seeing this in capable Dr.

Zero stars if I could. Get HR involved with this place because they do not get the job done, I PROMISE you my life, for what is left in it, they do not get it done. Got referred here for a checkup. Making an appointment with them is useless because they never, and I repeat, never answer the phone. It automatically sends you to a voicemail. When they finally managed to make an appointment for me (they actually called after a decade), they didn’t even bother explaining why they never answer the phone when asked. When I got to the appointment a few weeks later, they made me wait over an hour over my original time. I just left, like at this point I don’t care. I understand why all the Karen’s complained about this place but oh man….the rude staff tipped it off with a cherry. Never again.

If I could leave zero stars, I would. Don't even bother trying to go here. If you even get to talk to anyone, they are rude and do nothing to assist you. This place shouldn't even exist since they clearly do not care about the patients trying to come to them. All about the money I guess. (Reply to your office's reply) First of all, look at all your other bad reviews. Other people were not happy with the way they were treated by your staff. Second, I was referred by my primary care doctor and tried several times to get an appointment scheduled. When I finally got to talk to someone, the woman said that my referral was expired or something and that I had to get a new one from my doctor. My doctor's office told me that the referral was still good until October. Very frustrating having to go back and forth like this just to try to make an appointment! I got referred to Pulmonology @ Dr. Le Huan Albert and they were very helpful and friendly. Perhaps you should train your staff better on customer service instead of blaming the client!

Hi I decide to spend some time to write this post to make sure everyone who look for this doctor to read my notes and decide to see him or not , I make appointment and I have to wait months to see him when we meet him he have not even spent five minutes to look to the report before he see my aunt also has a staff very rude and disrespect one day I receive a call to reschedule my anti-test and I told her that we have another appointment same day I don’t want her to change the date . suddenly I receive a message that I have appointment for the day that she told me if you plan to go to this office you have to do Covid test every time even if you have took the vaccine I have the worst customer Service experience neither the doctor half time for you and his staff needs to go for communication skills class and how to behave with the clients. I decide to cancel all the appointments due to the fact that I encounter with this office.