With exceptional customer service that goes above and beyond, Platinum Hookah Lounge ensures a memorable experience for all visitors. The friendly staff, led by owner Walter, is dedicated to providing top-notch service, from assisting with hookah setup to offering assistance to customers. This hookah lounge also hosts live entertainment, featuring talented singers, making it an ideal spot to enjoy a night out. Discover the ultimate hookah experience at Platinum Hookah Lounge in Livonia.
Courtney Todd
5 years agoThis lounge is the best in metro Detroit. It is a warm and welcoming environment with quality hooka!! The owner Walter is as kind as they come his staff likewise. He says that this spot is for the "mature" crowd only. This spot is very chill and is a great place for any event! They offer a true Middle Eastern experience every Friday and Saturday evening where everyone is welcome to enjoy. The Hooka selection is awesome I personally liked ice peach best. The food was delicious and fresh. I definitely reccomend anyone to go here. Hours are 12-12 daily. This is the perfect date night spot, chill and unwind spot, or just looking for a good time spot. Tell Walter Courtney sent you!!!!
W A.K
4 years agoIt was amazing night, the food is delicious and the service was great. Awesome singers. We did enjoy our time. Thank you Walid and Ali.
Ashley Reasonover
a year agoThe customer service I received was better than ANY establishment Iโve EVER visited. Greeted at the door ,they made sure I knew how to use my hookah cup and mini torch. Held the door for me so I didnโt have to struggle on the way out and offered to help me to my car. Theyโre amazing and the hookah is too !
Mason Dee
4 years agoHorrible donโt got here. Walked in and was told they could only do take out as their capacity was almost full. Almost means they werenโt and did not want our business. Saw 2 more people enter after us and they were served. If it was dress code related we are around the corner and could have easily changed. Seemed as though they did not want our black dollars. Wonโt make the mistake of going to this place ever again.
Berbers
2 years agoCalled at 7pm. They said kitchen closes at 10:30 and lounge closes at 11pm. Didnโt go to Top Golf because I already made plans to go here. Came at 10:00pm and everything is pitch dark. Closed. Called again and the guy answers and says they close at 11pm and I told him Iโm outside and theyโre closed and he said โoh Iโm sorry Iโm not there they probably closed early.โ Horrible management.