Yacub Law Offices

I should have read the reviews first. I have already contacted multiple immigration attorneys and they informed me right out of the gate they can't help me with my issue. This rude Spanish speaking woman just kept talking over me telling me I had to schedule a consultation. I have no problem scheduling a consultation and paying the fees but at least tell me your office can even help. When you answer the phone speaking Spanish and I am working on a case with Russia that inspires zero confidence. Thankfully I quickly determined that I wouldn't do business with a company that would put this as their first point of contact and thanked her for wasting my time and wished her a good day. I recommend you don't waste your time. Please notice their response to my comment that makes it equally clear why you should avoid them. I called a law office not 5 minutes after my call and they understood my question and said they will ask their attorney if they can help me and get back to me. I have had 3 other offices politely explain that they can not help me with what I am trying to do. I am not seeking legal advice for free. I work in the car business, if someone calls and says "can you work on this type of car" I don't charge them a $200 diagnostic fee and then tell them, nope, good luck. Try to be more professional. I also think it relevant to explain that I have dealt with several immigration law offices adopting 4 children from other countries, so I know how immigration attorney offices do business.

The secretary in there is very rude , Spanish speaking have no patience with the customer is very sad; the owner of this place potentially to loose cases because of this woman she is not happy there she need to go and find her dream because she is frustrated in general with life.

Terrible service and unprofessional way of communicating with clients. I do not recommend this place unless you want to waste your money and see nothing be done. Law office members humiliate and pressure their clients into paying debts quickly and not helping them in any resourceful way.

Very rude front desk!! Lady did not allow me to talk until the $200 fee was paid!! Muy irrespetuosos, zero profesionalismo!!!

We had a case with them more than 10 years ago, and we had a great experience, we have also recommended multiple people for their legal cases. Unfortunately I have contact the Woodbridge office recently requiring a better understanding to if they could reprocess or process a lost asylum card, it was a simple yes or not answer, instead, they were particularly rude, I believe the incompetence of the receptionist on not knowing how to look up the information nor speak to customers which got her frustrated and became rude. As we got transferred to Carina Yacub, (who was rude also) when the phone call was transferred to carina, I could overhear she was speaking to the receptionist and I started to explain but she didn’t let me and cut me off, claiming they were not rude but professional instead. She also stated to look for another law office to get legal assistance and hang up the the phone. Mr. Ivan Yacub it is sad due to personnel like her, you would lose clients from over 10 years, sadly and from now on the recommendations toward your office will be nothing but disappointment and low standards due to how they treat people, because at the end of the day if persons like us didn’t required of your services you all would not have a job. Think about the way your staff treats people because like I said thank to us, you all have a job. I am not sure who Carina Yacub is or what entitlement she has but she needs to learn on how to listen to client on what they are requesting from them instead of letting herself be lead by what her receptionist is saying. Worse experience and it could be that they are new and incompetent personnel.