Dr. Mohannad Al-Samarraie MD

The doctors and nurses are so kind, well educated, and ready to help. They are very responsive to messages and prompt with action. I really have appreciated their care for my daughter. It’s also very clean, I’m always impressed at how spotless it is compared to other places.

Honestly if I could give 0 stars I would. We took my 3 month old to chippenham er after she fell 3 inches out of her bath chair while my husband was watching her. It was an awful accident that my husband felt HORRIBLE about, she had no symptoms of anything being wrong and she was smiling and happy. She had a ct that showed a minor brain bleed and we were transferred to VCU. After we arrived to VCU we were informed that the bleed was so minor that she would need no treatment for it but they wanted to keep her overnight for observation. We agreed. That night my 3 month old was denied any milk or formula for 13 hours, the nurses tried flushing a blown IV 6 times while my baby screaming in pain, and she had no medical need to be there. They had her hooked to fluids so she wouldn’t dehydrate but was refused to eat for no known reason. The next day we were expecting to be discharged but were told we couldn’t be yet. At this point me, my husband, and baby all needed a change of clothes, so my husband went home to get those. As soon as my husband left a team of 6 social workers and CPS came in to interrogate me about my child’s accident. Literally treated me like a criminal. I was then informed my 3 month old would be sent down to get a full body X-ray (20 X-rays) to look for signs of abuse. Which came back negative OF COURSE. We had to stay at this hospital for 3 days because social workers would not allow us to leave. My child’s injury was punishment enough and absolute hell to go through, but then being treated like a criminal despite voluntarily bringing your child in to be seen was absolutely uncalled for. None of my children have ever been injured, they’ve been to every routine drs visit, they are healthy and VERY loved. We don’t even have as much as a speeding ticket on our record (yes they supoened everything to look into) And now I received a 14,000$ bill for our hospital stay we were not allowed to leave from. When my child received FLUIDS(because she was denied formula) that’s it. And our itemized bills shows charges for infant drug tests, and a bunch of NONSENSE crazy tests that were so uncalled for. Don’t go here unless you want to be treated like a criminal, and be in thousands of dollars of medical debt. It’s absolutely heartbreaking that this happened when we were just trying to receive care for our child.

Rude security officer at the entrance to the parking deck. He stopped me in the middle of the lane and made me roll down my window and asked why I was there. I told him I’m visiting my niece in the acute care unit and he said i could not park there because I don’t have an appointment. He said only people with appointments can park at the hospital. WHAT?! It is a HOSPITAL not a doctor’s office, since when do they not allow visitors to park at the hospital?? This has got to be against VCU policy and I feel for those who had to circle half the city to find parking to visit their sick loved one

If I could give this place zero stars I would, we had the worst experience in the surgery department. My son got his circ. done at around 13 months old. His father and I arrived with our son early for his appointment, we were worried but wanted to be timely to ask questions and be professional. Our son went back for surgery around 6:30AM-ish and we were texted that he was in recovery around 8:00AM-ish. We weren’t called back to see him until around 11AM. We were excited to see our son and give him cuddles as i’m sure he was scared waking up in an unfamiliar place without his mommy and daddy in the room. We walked back to be told that VCU called CPS on us for a minor bruise on his arm. They held all three of us for 10 hours only offering our son cheerios, juice and milk. No food until around 2:30/3:00 after asking for over an hour if he was going to get food. We didn’t prepare food for him since we expected to be able to leave shortly after he got out of recovery. My son’s father was accused of child abuse, more specifically was accused of biting our son. We were both interrogated separately by a detective, 2 CPS employees and a VCU social worker about the incident causing the minor bruise, I understand protocols and doing your job but they couldn’t have been more wrong. Our son is a very well loved child, and the situation caused me to have extreme PTSD and paranoia of taking our son to any doctor that isn’t his primary care. VCU will NEVER EVER see our son again. I hope others will read our story and reconsider having your child seen at this horrible establishment.

Took my son who attempted suicide to the hospital and they discharged him without omitting him. Sent us home with instructions to watch him closely. Went to another hospital and they found more than enough reasons to keep and give him the help he needed. Took millions to build a beautiful building just to be a waste of space. The Dr. there was incompetent! Don’t waste your time here go somewhere else that truly cares about the patient instead of avoiding costs!!