Dr. Mutaz AlkalbaniMD

It's been a week now since my Dad was life flighted to @inovahealth Fairfax in Falls Church because he was literally dying from an internal hemorrhage. The doctor at AGH, which is a rural hospital, had called many other hospitals to see if they had an ICU bed and could take him. All the big ones in Baltimore, like University of Maryland, Johns Hopkins, and Shock Trauma, were all called and had no beds available. It's was by the grace of God that the doctor at AGH called Inova, which is a level 1 trauma center, and he knew the doctors there had an ICU bed and agreed to take his complicated case. He arrived around 1am. They were able to do a CT, find the bleeding, get him stable, and consult with his other GI Dr at UofM to create a surgical plan and get him to surgery by 8am. I am FOREVER grateful to the amazing doctors and nurses at Inova. And especially to his receiving ICU nurse Blake Ferris, who is just amazing. He called us while we were driving to the hospital and, with such a calming voice, let us know he had survived the flight and was stable and That they had done the scan and were working on a plan for surgery. He told us what room he was in on the ICU floor and how to get there. He was his nurse for 2 straight nights and was absolutely wonderful in not only the care he gave my father but also in helping to keep my mother calm. He truly has a heart for his patients, and all the staff had nothing but wonderful things to say about him. I really can't say enough about how great Inova Fairfax is. From the staff to the actual facility itself, which if you didn't know has a Starbucks and Panera Bread inside, is top notch. I hope you never need to go to the hospital but if you do this is where you want to go.

Horrible Experience at Inova Fairfax Hospital Our recent visit to Inova Fairfax Hospital was an absolute nightmare, primarily due to the abysmal behavior of the charge nurse, Bethany. From start to finish, our experience was marred by her rudeness, condescension, and outright disrespect. Bethany's actions and the overall treatment we received have left us deeply dissatisfied and disillusioned with this hospital. Upon arriving at the hospital, my fiancé was in dire need of medical attention. Instead of being treated with compassion and efficiency, she was subjected to a six-hour wait for a room, even though there were two clean and ready rooms available. During this agonizing wait, the staff, led by Bethany, were openly snickering and taunting her. Their behavior was not only unprofessional but also deeply hurtful, adding unnecessary stress to an already difficult situation. The refusal to provide my fiancé with a private room was particularly troubling. Given that we have a 1-year-old baby at home, we were extremely concerned about the risk of exposure to germs and illnesses from other patients. Despite this legitimate concern, Bethany and her team showed a complete lack of empathy and consideration. Instead of addressing our needs, they dismissed them entirely, forcing my fiancé to wait in a crowded area filled with visibly ill patients. When she was finally seen by a nurse named Paul for her vitals, the service did not improve. Paul’s neglect was shocking—he forgot about her entirely, leaving her alone in the hallway, with a makeshift curtain cover, exposed, for over an hour and a half. My fiancé had to remove the blood pressure cuff herself to get someone’s attention. This level of negligence is inexcusable and highlights the sheer incompetence and lack of care among the hospital staff. Throughout this ordeal, my fiancé felt patronized and belittled for simply wanting a private space for her treatment. The anxiety and frustration this caused her are indescribable. It is unimaginable that a healthcare facility could treat a patient with such little regard for their well-being and dignity. Desperate for some resolution, I approached Bethany by phone to express our concerns and to request a basic level of decency and customer service before we were discharged. Her response was nothing short of appalling. She refused to offer any sympathy or assistance, instead directing me to take my complaints online and to “Patient’s Relations” the next day. Her callousness and complete lack of professionalism are a disgrace to Inova Fairfax Hospital. Bethany's behavior not only ruined our experience but also severely damaged our trust in this healthcare facility. Her refusal to address our concerns or offer any form of apology or resolution is unacceptable. It is clear that Bethany and her team lack the basic qualities necessary for patient care—compassion, respect, and professionalism. This experience has left us deeply disappointed and concerned about the standard of care at Inova Fairfax Hospital. The treatment my fiancé received was far below acceptable standards, and the blatant disregard for patient care and respect is alarming. We will be taking this matter further and strongly caution others to consider alternative healthcare options. In summary, our visit to Inova Fairfax Hospital was marred by unprofessionalism, neglect, and outright disrespect. The charge nurse Bethany was particularly egregious in her behavior, setting a tone of rudeness and condescension that permeated our entire experience. We urge the hospital administration to address these serious issues and ensure that no other patients have to endure the same mistreatment.

This hospital and their staff is absolutely amazing! My son came here to receive care in an emergency situation. The staff in the ICU in the trauma unit are spectacular. Tessa was one of my favorite nurses and also my son‘s favorite nurse. She went above and beyond to make my son comfortable. She is such a special asset to Inova! Thank you to all the doctors, nurses and staff in this hospital for being so amazing and Caring!

Uncaring! Careless ER staff who do not even bother to check notes from Inova mychart! Not only that, the nurse omitted from the notes the error she made ( flushing balloon port instead of medicine/feeding tube). A simple thing ( unclogging Peg Tube) that could have been solved at IR, my mother spent 1:30 pm to 11pm at ER , with nurses trying different syringes that did not fit! To make it worse, we were told she would have IR exchanging the tube the next morning and got admitted. IR ( she did not say if she is a nurse, radiologist or what except saying she was from IR) came and said ‘because the PEG is a week old she is going to try to unclog it…. ‘And the same issue again, the syringe she brought did not fit! She went to ER ( which didn’t have it in the first place) to get a different syringe…. Of course it did not fit! My mother is a cardiorenal patient, and has been without food over 24 hrs now, not to mention skipping the necessary medication. The IR personnel went to see another patient until she gets a syringe which works ( I don’t know from where) ! No care at all! One word to describe this hospital’s ER department - UNCARING!!! five stars ⭐️⭐️⭐️⭐️⭐️ to Women department nurses ( W 4th Floor) Rita, Jenette, Danielle and Techs Aymee, Ashlee, and Kimberly, the charge nurse on the night of the 13…and Dr Ibrahim. Thank You & God bless!

Hello, I was challenged with some medical condition and had to visit INOVA emergency room. While waiting Armando the server was excellent. May my nurse showed empathy and kindness and Amy my tech was professional and knowledgeable. All of my needs was met with care and tenderness. This professional team made my negative situation very peaceful and reassuring.